Retainful comes with a Referral Widget / Launcher. It helps your customers to discover your Referral program easily in your store.

What is a Referral Widget / launcher?

Think of it like a nice, little chat widget sitting at the bottom of your store. When customers click it, it pops up a neat chat like window, showcasing your rewards, the unique referral code of the customers, and their earned rewards.

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The widget is quite handy for your customers to discover your Referral Reward program easily.

Benefits of the Referral Widget / Launcher

The widget serves a number of purposes in your store

• Displays the Unique Referral link to the existing customers

• Lists the rewards earned by the customers by referring their friends

• Showcases your rewards

• Customers can share to social media

How to Customize the Appearance of the Referral Widget

• Login to your Retainful dashboard​

• Go to Referrals

• Click on the "Branding" button to get started

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1. Theme

This tab lets you choose the overall theme colour, font, placement, spacing etc of the widget.

You can set the overall theme color and font style (black or white) to your referral widget. This will be used across all the screens of the Referral Widget.

Also choose the placement of the widget (left or right) and choose in which devices the widget should appear.

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2. Panel

In the Panel tab, you can customize/edit the contents of your Referral widget. The appearance and content of the widget varies depending on the customer's status.

Here is a quick video showing how to customize the panel

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Visitor

When the customer is not logged in, the widget will appear like the following:

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Member

If the customer is already a registered user, he can login and view his "Unique referral link" and the rewards he has earned

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Reward Popups

There are two popups offered in the Reward widget when a friend lands in your store through a referral link:

The first popup asks the friend to enter his email address to claim the referral reward

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The second popup reveals the reward after the friend enters his email address

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3. Launcher

Under the launcher tab, you can choose your launcher icon and even edit your Launcher icon appearance. Sometimes you might prefer a text-only icon or sometimes just an icon, all those options are available for you to choose from.

That’s it!

Your Referral Widget is now fully customized and is ready for launch.

Next Steps

Set up a Next Order Coupon automation to drive repeat purchases from your existing customers. Don't leave money on the table.

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