For example, if a customer makes a successful purchase at 10:00 AM, the customer will get the next order coupon email at 10:10 AM.
NOTE: For WooCommerce - We don’t recommend you to use the ‘Use the coupon generated by Retainful plugin’ option since it has been deprecated.
Example
By default, a customer will enter into the thank you emails workflow as soon as he/she placed a successful order If you've set the 'Wait' condition as 10 minutes before sending the first email, then you should receive the first thank you email 10 minutes after placing the order