Retainful Knowledge Base
  • Retainful Knowledge Base
  • Installation
    • WooCommerce
    • Shopify
    • Setting up a Sending Domain
  • Automations
    • Welcome Email Series
    • Abandoned Cart Recovery Emails
    • Thank you Email Series
    • Win Back Emails
    • Product Review Request Email
    • Order Follow Up Emails
    • Product Specific Follow Up Emails
    • Automation Workflow Settings
      • Entry Rules
      • Trigger Rules
      • Customer Rules
      • Exit Rules
      • Block / Steps
    • Smart Sending
    • Smart Delay
  • EMAIL SETTINGS
    • Email Drag and Drop Editor
    • Save as Template
    • Adding a store logo on your email template
    • Adding a Coupon Block to Your Email Template
  • Campaigns
    • Creating a Campaign
  • AUDIENCE
    • Getting started with List & Segments
    • Creating a List
    • Creating a Segment
  • Signup Forms
    • Add to Cart Popup
    • Exit-Intent Popup
    • Welcome Popup
    • Embed Form
    • Enabling Signup Forms In Retainful Settings
    • Popup Editor
    • Popup Triggers
    • Popup Targeting
  • Contacts
    • What is a Contact
    • Import Contacts From Store
    • Import Contacts From CSV File
  • Metrics & Cart Activity
    • Cart Activity
    • Conversions
    • Automation Outbox
    • Campaign Outbox
  • Teams
    • Invite Team Members
  • SETTINGS
    • Retainful Settings
      • General
      • Email
      • Suppression List
      • UTM Parameters
    • Retainful - WooCommerce Plugin Settings
  • Integrations
    • MailChimp
    • MailerLite
    • Klaviyo
    • HubSpot
    • Brevo (Formerly SendInBlue)
    • Active Campaign
    • ConvertKit
    • Zapier
    • Migrate To Improved Integrations
  • HOW TO's
    • How to Insert Retainful's Shortcodes
    • How to Resolve Cart Recovery Emails Sent After Order Placement
    • How to Create Dynamic Coupon Codes in Emails
    • How to check conversions
    • How to ensure GDPR compliance - Marketing Consent
    • What Are Opt-In Settings and How Can You Configure Them?
    • How to Manage Multiple Stores with Retainful
    • How Can You Improve Email Deliverability
    • Best Practices for Higher Deliverability & Engagement
    • Sending Domain
      • GoDaddy
      • Hostinger
    • Google & Yahoo Sender Requirements
    • How Customer's Email Address is captured?
    • How Retainful Tracks Conversions with Coupon Codes?
    • How to delete a Bounce-back email or a failed email address?
    • How Was My Store Account Deleted?
    • How to insert coupon codes in automation emails?
    • How Can You Use Google Fonts in Retainful Email Templates?
  • Developers
    • Getting started
    • Authentication
    • Contacts
    • Lists
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  1. SETTINGS

Retainful Settings

Learn how to configure the settings in the Retainful dashboard.

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Last updated 4 months ago

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Login to your -> Account Settings. There, you can find the following sections,

To access and manage the settings in Retainful, first, log in to your Retainful dashboard. Once logged in, navigate to Account Settings where you will find several key sections that help you configure and personalize your Retainful account.

These sections include:

Here, you can adjust your account’s basic settings, such as your business details, preferences, and integrations. This section allows you to customize how Retainful works with your platform and aligns with your operational needs.

In this section, you can manage your email settings, including configuring email templates, notification preferences, and branding options. It’s crucial to ensure that your email communications to customers align with your brand and strategy.

This section allows you to manage the suppression list, where you can add email addresses or domains that should not receive communications. It’s essential for maintaining a clean email list, complying with regulations, and preventing communication with unsubscribed or invalid contacts.

UTM (Urchin Tracking Module) settings allow you to track the performance of your marketing campaigns by adding parameters to the URLs in your emails. This helps in monitoring customer engagement and measuring the effectiveness of your campaigns.

These sections within the Account Settings give you control over various aspects of your Retainful account, ensuring that your email campaigns and customer interactions are seamless and efficient.

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Retainful dashboard
General
Email
Suppression List
UTM Settings
Settings