Shopify

Learn how to install Retainful app in your Shopify store.

Let's see how to install Retainful app on your Shopify store in a few clicks.

Install Retainful App

  1. Go to the Shopify Appstore

  2. Search and install the app 'Retainful'

  3. Click the "Add app" button

Follow the simple on-screen steps to install the App.

Once installed, you will be redirected to the Retainful dashboard.

Make sure you enter a password for your account so that you can later login to Retainful dashboard directly as well. (Instead of logging into your Shopify store and clicking the Retainful link at your store, you can directly access your Retainful dashboard at https://app.retainful.com as well)

Once done, you should be able to see your Retainful dashboard.

You are good to go!

Enabling the Signup Form in the Retainful Plugin for Shopify Merchants

For Existing Users

  1. Access Retainful Dashboard:

Click Get Started to update
  1. Update Shopify Scope:

  • Click Update to modify the scope and enable the signup form in Shopify.

  • You will be redirected to the store admin page.

  1. Update Data Access:

  • Update the data access settings.

  • Click Update.

Update Data Access
  • You will be redirected back to the Retainful dashboard.

  1. Enable Signup Form:

  • Go to Retainful dashboard -> Signup Form -> Click Get Started again.

  • Follow the instructions to enable the signup form.

Instructions to Enable Signup Form in Shopify:

Step 1: Go to your Theme Editor -> App Embeds and enable the "Retainful" widget.

Step 2: Paste your store access token in the input box.

Step 3: Click the "Save" button. Ensure to save before you exit the theme editor.

For New Users

  1. Access Retainful Dashboard:

Get Started to enable signup form
  1. Enable Signup Form:

  • Follow the instructions to enable the signup form.

Instructions to Enable Signup Form in Shopify:

Step 1: Go to your Theme Editor -> App Embeds and enable the "Retainful" widget.

Step 2: Paste your store access token in the input box.

Step 3: Click the "Save" button. Ensure to save before you exit the theme editor.

Next Steps

To start recovering abandoned carts in your store, you need to set up your recovery email campaign first.

Create your cart recovery email campaign

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