WooCommerce Plugin Settings
Learn how to use the settings in your WooCommerce plugin
Retainful plugin settings
Cart tracking engine: Change to ‘PHP’ only if your carts aren’t tracked. Otherwise, leave it in the default setting.
Track Zero value carts / orders: You can enable this option if you would like to track carts with ‘0’ value.
Consider On-hold order status as abandoned cart: You can enable this option If you would like to consider ‘on-hold’ order status as abandoned cart.
Consider Canceled order as abandoned cart: You can enable this option If you would like to consider ‘cancelled’ order as abandoned cart.
Consider Failed order status as abandoned cart: You can enable this option if you would like to consider 'Failed' order status as abandoned cart.
Fix for cart sync not working: You can enable this option if carts aren’t syncing in your Retainful dashboard.
Enable Referral program for your store?: This option allows you to enable or disable the referral program in your storefront.
Show unique referral link in my account page for logged in customers: You can enable this option if you would like to show the unique referral link in ‘My account’ page for logged in customers.
Compliance Message: You can add the GDPR Compliance message in this field. The message will be displayed in the checkout page and product page.
Enable IP filter: If you don't wish to track from particular IP addresses, you need to enable this option.
Exclude capturing carts from these IP's: You can enter the IP addresses for which you don't want to track carts.
Session handler: Here you can select the session handler for the plugin. (DO NOT change this setting unless you're instructed by Retainful support team)
Varnish Cache Compatibility: Use this option only when you are using the server side caching with Varnish. (DO NOT change this setting unless you are instructed by the Retainful Support team)