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  1. Contacts

Import Contacts From Store

Learn How to import contacts from Store to Retainful.

PreviousWhat is a ContactNextImport Contacts From CSV File

Last updated 4 months ago

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If you are already using Retainful or just getting started, you would want to import your existing contacts (customers) from your WooCommerce store and create lists/segments with them for sending email campaigns and analytics.

Woocommerce: Connect your store to Retainful

Woocommerce: Connect your store to Retainful

So, we have added an option in the -> Contacts section to allow you to import your existing contacts and their order histories from your WordPress dashboard.

Let us see how to use the option to sync orders and contacts.

Step 1: Log in to your -> Contacts and click on 'Import Contacts'.

Step 2:

  • Choose an import type - >"Import from store" and continue.

Step 3: Data Validation: Ensure a smooth import process by verifying key details before import.

Click on 'Continue'.

Step 4: Now, a prompt will appear; Select the checkbox to accept the policy of GDPR compliance then Click on the 'confirm & Import' button in the prompt to proceed.

That's all required. The orders and contacts will be imported within a couple of minutes.

You can find the imported contacts in the contacts section below,

You have successfully imported your contacts and their order history.

Need More Help?

We’re here to make things easier for you!

  • Schedule a Call: Still stuck or need a hands-on walkthrough? Book a quick session with our support team, and we’ll guide you step-by-step.

Email Us: Reach out anytime at .

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Retainful dashboard
Retainful dashboard
Sync Orders & Contacts Menu
Import from Store
Data Validation
Confirm & Import
Contacts