# Import Contacts From Store

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If you are already using Retainful or just getting started, you would want to import your existing contacts (customers) from your WooCommerce store and create lists/segments with them for sending email campaigns and analytics.

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### Woocommerce: Connect your store to Retainful

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### Woocommerce: Connect your store to Retainful

So, we have added an option in the [Retainful dashboard](https://app.retainful.com/dashboard) -> Contacts section to allow you to import your existing contacts and their order histories from your WordPress dashboard.

Let us see how to use the option to sync orders and contacts.

**Step 1:** Log in to your [Retainful dashboard](https://app.retainful.com/dashboard) -> Contacts and click on 'Import Contacts'.

<figure><img src="/files/abI5YFsZIu3Ne6sYQd9d" alt=""><figcaption><p>Sync Orders &#x26; Contacts Menu</p></figcaption></figure>

**Step 2:**&#x20;

* Choose an import type - >"Import from store" and continue.<br>

  <figure><img src="/files/EyUOuUyaJnljqgfm3Z5m" alt=""><figcaption><p>Import from Store</p></figcaption></figure>

**Step 3**: Data Validation: Ensure a smooth import process by verifying key details before import.

Click on 'Continue'.

<figure><img src="/files/0EFb1ZnJDMMpZSGITnrE" alt=""><figcaption><p>Data Validation</p></figcaption></figure>

**Step 4:** Now, a prompt will appear; Select the checkbox to accept the policy of GDPR compliance then Click on the 'confirm & Import' button in the prompt to proceed.

<figure><img src="/files/8L7K3dM7tFcGQUrGRIyA" alt=""><figcaption><p>Confirm &#x26; Import</p></figcaption></figure>

That's all required. The orders and contacts will be imported within a couple of minutes.

You can find the imported contacts in the contacts section below,

<figure><img src="/files/yDVytrRU5jw2UVpQAA2Z" alt=""><figcaption><p>Contacts</p></figcaption></figure>

{% hint style="success" %}
You have successfully imported your contacts and their order history.
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{% hint style="success" %}
**Need More Help?**&#x20;

We’re here to make things easier for you!

* Email Us: Reach out anytime at <support@retainful.com>.
* Schedule a Call: Still stuck or need a hands-on walkthrough? Book a quick session with our support team, and we’ll guide you step-by-step.

[**Schedule a call with us**](https://zcal.co/retainful/onboarding)**.**
{% endhint %}


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