Import Contacts From CSV File
Learn How to import contacts from CSV file to Retainful.
The "Import from CSV File" within Retainful streamlines the process of transferring data from a CSV file to your Retainful account. This feature proves particularly valuable when migrating essential customer information from a different platform, enhancing the efficiency of the data transition process.
Access the Import Section
Login to your Retainful dashboard -> Audience and click on 'Import Contacts'.
Import contacts Choose an import type - >"Import from CSV File" and continue.
Import from a CSV file
Prepare your CSV file
Ensure your CSV file is correctly formatted with the required data.
Make sure the columns in your CSV align with Retainful's data fields.

Choose Your CSV File
Drag & Drop or Choose a CSV file to upload
Select your prepared CSV file from your computer.
Import Settings
Lists: Choose one or most lists where you want to add these contacts. (Maximum 5 lists).
Subscription Status: Choose the subscription status of the contacts.

Click on Continue.
Verify and Confirm
Verify the information in the preview to ensure accuracy.
Click "Confirm & Import" to proceed.
It will take a moment and you will get a message that ‘Your import has been completed’.
Verify the Information
And that's it! You've successfully imported data from your CSV file into Retainful.
Need More Help?
We’re here to make things easier for you!
Email Us: Reach out anytime at [email protected].
Schedule a Call: Still stuck or need a hands-on walkthrough? Book a quick session with our support team, and we’ll guide you step-by-step.
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