Retainful Knowledge Base
  • Retainful Knowledge Base
  • Installation
    • WooCommerce
    • Shopify
    • Setting up a Sending Domain
  • Automations
    • Welcome Email Series
    • Abandoned Cart Recovery Emails
    • Thank you Email Series
    • Win Back Emails
    • Product Review Request Email
    • Order Follow Up Emails
    • Product Specific Follow Up Emails
    • Automation Workflow Settings
      • Entry Rules
      • Trigger Rules
      • Customer Rules
      • Exit Rules
      • Block / Steps
    • Smart Sending
    • Smart Delay
  • EMAIL SETTINGS
    • Email Drag and Drop Editor
    • Save as Template
    • Adding a store logo on your email template
    • Adding a Coupon Block to Your Email Template
  • Campaigns
    • Creating a Campaign
  • AUDIENCE
    • Getting started with List & Segments
    • Creating a List
    • Creating a Segment
  • Signup Forms
    • Add to Cart Popup
    • Exit-Intent Popup
    • Welcome Popup
    • Embed Form
    • Enabling Signup Forms In Retainful Settings
    • Popup Editor
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    • Popup Targeting
  • Contacts
    • What is a Contact
    • Import Contacts From Store
    • Import Contacts From CSV File
  • Metrics & Cart Activity
    • Cart Activity
    • Conversions
    • Automation Outbox
    • Campaign Outbox
  • Teams
    • Invite Team Members
  • SETTINGS
    • Retainful Settings
      • General
      • Email
      • Suppression List
      • UTM Parameters
    • Retainful - WooCommerce Plugin Settings
  • Integrations
    • MailChimp
    • MailerLite
    • Klaviyo
    • HubSpot
    • Brevo (Formerly SendInBlue)
    • Active Campaign
    • ConvertKit
    • Zapier
    • Migrate To Improved Integrations
  • HOW TO's
    • How to Insert Retainful's Shortcodes
    • How to Resolve Cart Recovery Emails Sent After Order Placement
    • How to Create Dynamic Coupon Codes in Emails
    • How to check conversions
    • How to ensure GDPR compliance - Marketing Consent
    • What Are Opt-In Settings and How Can You Configure Them?
    • How to Manage Multiple Stores with Retainful
    • How Can You Improve Email Deliverability
    • Best Practices for Higher Deliverability & Engagement
    • Sending Domain
      • GoDaddy
      • Hostinger
    • Google & Yahoo Sender Requirements
    • How Customer's Email Address is captured?
    • How Retainful Tracks Conversions with Coupon Codes?
    • How to delete a Bounce-back email or a failed email address?
    • How Was My Store Account Deleted?
    • How to insert coupon codes in automation emails?
    • How Can You Use Google Fonts in Retainful Email Templates?
  • Developers
    • Getting started
    • Authentication
    • Contacts
    • Lists
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On this page
  • 1. Access the "My Team Members" Section
  • 2. Add Team Members
  • 3. Invite Team Members
  • 4. Team Member details

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  1. Teams

Invite Team Members

Learn how to invite your colleagues & teammates to join your Retainful account & collaborate.

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Last updated 4 months ago

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Retainful's “Team" feature is designed to streamline collaboration within your team and enhance productivity.

NOTE: Please ensure you are on a premium plan before utilizing the "Team" feature, as it is exclusive to premium subscribers. It is not applied for free, trial, and essential users.

1. Access the "My Team Members" Section

  • Go to your account name at the bottom left corner of your screen.

  • Click on ‘Settings’.

  • Navigate to the "My Team Members" section.

2. Add Team Members

  • Click on the "Add Team Member" button.

  • Enter the email address of your team member.

  • Select the access rights for your team member, such as viewing, managing, editing, publishing, and more.

3. Invite Team Members

  • Team members will initially receive an invitation via email, which remains valid for 7 days.

  • If an invitation is pending or has expired, it can be resent.

  • To join Retainful, team members must accept the invitation first and then log in to the store, to which the access has been granted.

4. Team Member details

  • You can find the team member details from the ‘Team’ section.

  • If you want to change member permissions click on ‘Edit’ A popup will appear, and from there you can make update changes.

NOTE: The updated permissions will reflect only after they refresh the page.

  • To remove access click on ‘Remove access’, and a popup will appear hit the Remove Member button.

For instance: When you have a marketing team using Retainful. With the "Team" feature, the team leader can add members like the content creator, designer, etc. Each member is given specific permissions.

Collaborate on Campaigns:

  • Share access to email campaigns and automation workflows with team members.

  • Assign specific tasks or roles to team members for efficient collaboration.

By implementing Retainful's "Team" feature, you'll experience improved efficiency, better organization, and seamless collaboration among your team members, ultimately leading to more successful and targeted email marketing campaigns.

Need More Help?

We’re here to make things easier for you!

  • Schedule a Call: Still stuck or need a hands-on walkthrough? Book a quick session with our support team, and we’ll guide you step-by-step.

Email Us: Reach out anytime at .

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support@retainful.com
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