Welcome Popup

Learn how welcome popup helps you to convert website visitors into registered users or customers

The 'welcome popup signup form' is the first point of interaction for users on a website. It serves as an engaging introduction, providing a brief overview of what the website offers and encouraging users to sign up for more personalized experiences.

Which has been shown to increase conversion rates. They provide a clear call to action and can effectively convert website visitors into registered users or customers.

Why the sign-up form/popup is not showing up on my website? Sign-up form / Popups will not show if ANY of the following scenarios are true:

• If the customer has already signed up in the form/popup (subscribed)

• If the customer is already identified or cookies (for example: entered his email address at the checkout or in the signup form/popup)

• If the customer is already logged in

• If the popup has a frequency setting enabled and the frequency limit is reached (ex. If the frequency is set to 1 per visitor, the popup shows only once per visitor. It will not show the second time)

NOTE: If you are testing the popup / sign-up form, please open a Private / Incognito Browser window in your browser -> visit your storefront -> and then test.

Open Incognito window

NOTE: Make sure you do not have multiple incognito windows open.

Multiple Incognito window

Now, Let's see how to reach out to them.

WooCommerce Merchants

In WooCommerce, you need to enable the "Sign up form" in the Retainful plugin

• Go to your WordPress dashboard -> Retainful -> Settings

• Set 'Enable Signup Forms / Popups' to 'Yes'.

• Save

Let's create the Welcome Sign-up form

• Login to your Retainful dashboard.

• Go to Sign-up Forms and click on 'Create a Form'.

• Provide a name for the form.

• Choose the Audience lists.

Choose the audience list

In case, you do not have an existing List, you can create one.

• Choose "Welcome signup form" as the type.

Choose welcome popup

• Click on " Create a form".

Choose Template

• Choose from our pre-designed signup form templates or start from scratch and customize it according to your preferences.

Choose Template

Customizing your Sign up form template

Retainful allows you to customize the popup design. You can change the default text, button text, and more.

Popup Editor

The drag-and-drop editor comes with a number of styling options to help you customize your sign up form template.

Blocks: Use a range of customizable blocks such as text, images, and buttons. You can drag and drop these blocks to add more content elements

Style Manager: This allows you to adjust position and style settings to suit their preferences, enhancing the visual appeal of the pop-up.

Learn more about the popup editor and how to work with it: Click here

• Page Manager:

Located at the top of the editor, it includes tabs like “Main Page”, “Thank You”, and “Teaser”. These represent different stages in the pop-up transition, from email collection to the display of the thank you page with the coupon.

• Save the Form at the top right corner, After making all the desired changes.

Sign-Up Form Settings

With the signup form settings, you can set the following:

• Devices: Options to enable the popup for Desktop and Mobile.

• Teaser: A toggle to enable the teaser.

• Edit Template: A button to edit the popup template.

Welcome Signup Form Settings

Settings Summary

1. Choose Audience List: A dropdown menu to add or change the list.

Change or to Add lists

Note: You can add a maximum of 5 lists, but only one list can be added to the workflow.

The lists created or added can be used for future campaign purposes. This allows users to effectively target their audience in subsequent campaigns, making the process more streamlined and efficient.

2. When your visitors get the popup?: This setting determines when the popup will be shown.

Note: Choose the trigger(s) that will launch your popup. If you choose more than one, the first one that gets triggered will launch the popup ("OR" condition).

• Time-Based: A time-based trigger initiates a popup after a specified number of seconds of page engagement (Auto-enabled) as it is a welcome popup form.

• The default time for this is set at 10 seconds, but you have the flexibility to adjust it according to your preference, determining when you want it to appear.

Trigger options:

Unlock flexibility by activating multiple trigger options according to your preferences. Learn how to configure these triggers for optimal engagement: Click here.

3. Choose who sees (or doesn't see) the popup

Visitor Session: (Auto Enabled)

New Visitors: With the "Visitor Session" setting for new visitors, for the users who are accessing your site for the first time. This allows you to introduce them to special offers in your store.

Visitor Session (Auto-Enabled) -New Users

Popup Visibility

Diversify targeting options by activating multiple settings aligned with your preferences. Discover how to configure these targeted options for precise audience engagement: Click here.

This step empowers you to effectively tailor popups, ensuring they reach specific audiences based on your desired criteria.

Enable the Form

• After confirming your settings, take the next step by enabling the form and saving your configurations.

Enable welcome popup

1. When a new customer visits your website, they will encounter a popup:

Welcome Popup for New Customers

2. Upon the customer's entry of their email address and the click on "send me the coupon code," an enticing discount code is revealed in a popup.

Reward customers for entering email address

This exclusive offer serves as a powerful incentive, motivating the customer to finalize their purchase. It not only adds value to their shopping experience but also enhances the likelihood of completing the transaction.