# General

You can find your API Keys, currency & time zone settings, and abandoned carts settings in the ‘**General**’ section.

#### API Keys:

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**API Keys:** \
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If you’re using **Retainful in WooCommerce**, you can copy the API Keys from here and paste them into your WordPress dashboard -> Connection page to connect the WooCommerce store with your Retainful dashboard. 
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#### **Currency & Time Zone:**

To set your preferred currency, select it from the dropdown menu if you have a multi-currency store. The metrics in the **Retainful dashboard** and **Cart Activity** will default to the selected currency.

<figure><img src="https://837552055-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDdKRAW4KzC-CNNbvnH%2Fuploads%2FzrZ89swGROoTWTfdrVWi%2F2.png?alt=media&#x26;token=434dddae-52bf-4ef9-8de5-8254b5f04703" alt=""><figcaption><p>API Keys, Currency &#x26; Time Zone Settings</p></figcaption></figure>

And, you can select the Time Zone that you would like to apply for the dates and times in Retainful.

#### Abandoned Carts

* #### Send a notification to the store administrator when there is a conversion

  This feature sends a notification to the store administrator whenever a cart is recovered or a repeat purchase is made.<br>
* #### Handle duplicate carts automatically

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  Enable this option to manage duplicate carts automatically without manual intervention.<br>
* #### When to consider a cart as abandoned?

  Choose a time duration (in minutes) from the dropdown to define when a cart will be marked as ‘**Abandoned**’ in the Retainful dashboard.
* [x] **Threshold for duplicate carts**\
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  Set the time duration (in hours) from the dropdown to determine when a cart is considered a duplicate.

<figure><img src="https://837552055-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDdKRAW4KzC-CNNbvnH%2Fuploads%2F5CucbNufnnxXQhROoftB%2FScreenshot%202024-12-09%20at%206.35.46%20PM.png?alt=media&#x26;token=0af1b89b-62b8-43d7-b4c7-a4d7741f1531" alt=""><figcaption><p>Abandoned Carts Settings</p></figcaption></figure>

> **EXAMPLE:** \
> \
> If set to **‘24’**, and a customer creates two carts with the same items, email address, and browser on the same day, the second cart will be marked as **‘Duplicate’**. \
> \
> Duplicate carts will not be tracked, and no recovery emails will be sent.

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**NOTE** \
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Make sure to click on ‘**Save Changes**’ after making any changes in the settings.
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**Need More Help?**&#x20;

We’re here to make things easier for you!

* Email Us: Reach out anytime at <support@retainful.com>.
* Schedule a Call: Still stuck or need a hands-on walkthrough? Book a quick session with our support team, and we’ll guide you step-by-step.

[**Schedule a call with us**](https://zcal.co/retainful/onboarding)**.**
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