General
This article walks you through about the general settings of the Retainful.
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This article walks you through about the general settings of the Retainful.
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Was this helpful?
You can find your API Keys, currency & time zone settings, and abandoned carts settings in the ‘General’ section.
API Keys: If you’re using Retainful in WooCommerce, you can copy the API Keys from here and paste them into your WordPress dashboard -> Connection page to connect the WooCommerce store with your Retainful dashboard.
To set your preferred currency, select it from the dropdown menu if you have a multi-currency store. The metrics in the Retainful dashboard and Cart Activity will default to the selected currency.
And, you can select the Time Zone that you would like to apply for the dates and times in Retainful.
EXAMPLE: If set to ‘24’, and a customer creates two carts with the same items, email address, and browser on the same day, the second cart will be marked as ‘Duplicate’. Duplicate carts will not be tracked, and no recovery emails will be sent.
NOTE Make sure to click on ‘Save Changes’ after making any changes in the settings.
Need More Help?
We’re here to make things easier for you!
Email Us: Reach out anytime at support@retainful.com.
Schedule a Call: Still stuck or need a hands-on walkthrough? Book a quick session with our support team, and we’ll guide you step-by-step.