# Automation Outbox

Here you can find the emails that are sent to your customers from Retainful so far.

## Automation Outbox Insights

The **Automation Outbox** section provides detailed insights into email performance, including delivery, open rates, clicks, bounces, and sales generated from automation campaigns.

* **Delivered:** The total number of emails successfully sent.
* **Opened:** The percentage of recipients who opened the email.
* **Clicked:** The percentage of recipients who clicked on links within the email.
* **Skipped:** The percentage of emails skipped in the workflow.
* **Bounced:** The percentage of emails that failed to deliver.
* **Sales:** The total revenue generated from automation emails.

## Automation Outbox Table

The table displays detailed metrics for each email sent, including delivery status, open rates, clicks, bounces, and sales.

* **Subject & Cart ID:** The email subject and associated cart ID.
* **Flow Name:** The name of the automation flow.
* **Email:** The recipient’s email address.
* **Delivered:** A checkmark indicates successful delivery.
* **Opened:** A checkmark indicates the email was opened.
* **Clicked:** A checkmark indicates a link in the email was clicked.
* **Bounced:** A checkmark indicates the email bounced.
* **Unsubscribed:** A checkmark indicates the recipient unsubscribed.
* **Skipped:** A checkmark indicates the email was skipped.

<figure><img src="https://837552055-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MDdKRAW4KzC-CNNbvnH%2Fuploads%2F6SEiG0UMlkkTaKCxEOzY%2Fimage.png?alt=media&#x26;token=c8601cb9-f1f0-4849-89f7-4676151bfaeb" alt=""><figcaption><p>Automation Outbox</p></figcaption></figure>

The **Automation Outbox** offers a comprehensive overview of email performance, helping you track and optimize your automation campaigns effectively.

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