Automation
Introduction to automation
Automation allows you to optimize and segment your Abandoned Cart Recovery Campaign, Next Order Coupon, Post purchase follow ups and many more by creating customer journey workflows.
Apart from the Abandoned Cart Recovery and Next Order Coupon follow ups, the automation feature enables the options for setting up win-back emails series (to retain inactive customers), thank you email series to engage with your customer post purchase.‌
With the Retainful Automation Feature you can automate the following most required and demanded feature to help you increase your store sales and revenue.
  1. 1.
    Abandoned Cart Recovery
  2. 2.
    Order Follow ups
  3. 3.
    First purchase welcome email series
  4. 4.
    Win back Series
  5. 5.
    Thank you Email Series
Abandoned Cart Recovery: The average cart abandonment rate is 69.57%. So, it's time for you to initiate an automated cart recovery email sequence and recover your lost sales.
Order Follow ups: Send follow up or confirmation emails and keep your conversation going with your customers. You can also include smart coupons in these emails to drive repeated sales.
First purchase welcome email series: You can send out welcome emails to first-time customers with exclusive discount coupons and welcome messages to drive them to do repeated purchases and gain customer loyalty.
Win back Series: Reach out to your one-time/inactive customers to remind them about your deals and encourage them to make a sweet come back to your store for more.
Thank you Email Series: Thank your customers for purchasing in your store by sending a refreshing thank you email and boost your retention rate.
Our Automation feature also allows you to create and send automated emails based on different Trigger rules (such as total, language, Currency, Product Name, Product ID) and Customer rules (such as Email, Name, Country and Signed up).
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