# Retainful Knowledge Base ## Retainful Knowledge Base - [Retainful Knowledge Base](https://help.retainful.com/master.md): Retainful – Your All-in-One Email Marketing Automation & Customer Retention Platform - [WooCommerce](https://help.retainful.com/installation/woocommerce.md): Learn how to install Retainful in your WooCommerce store - [Shopify](https://help.retainful.com/installation/shopify.md): Learn how to install Retainful app in your Shopify store. - [Setting up a Sending Domain](https://help.retainful.com/installation/setting-up-a-sending-domain.md): In this article, let us see how to set up your store domain for sending emails. - [Welcome Email Series](https://help.retainful.com/automations/welcome-email-series.md): Learn how to create a welcome series of automated emails sent to new customers right after they subscribe - [Abandoned Cart Recovery Emails](https://help.retainful.com/automations/abandoned-cart-recovery-email-campaign.md): Learn how to create an Abandoned Cart Recovery Email Campaign to recover lost sales in your store. - [Thank you Email Series](https://help.retainful.com/automations/thank-you-email-series.md): Learn how to send thank you emails with next order coupon to drive repeat purchase - [Win Back Emails](https://help.retainful.com/automations/win-back-emails.md): Learn how to send Winback emails automatically and retain your inactive customers. - [Product Review Request Email](https://help.retainful.com/automations/product-review-request-email.md): Learn how to send product review request emails through Retainful's Automation feature - [Order Follow Up Emails](https://help.retainful.com/automations/order-follow-up-emails.md): Learn how to set up and send order follow up emails in Retainful - [Product Specific Follow Up Emails](https://help.retainful.com/automations/product-specific-follow-up-emails.md): Guide to Setting Up Product-Specific Follow-Up Email Automation - [Automation Workflow Settings](https://help.retainful.com/automations/automation-workflow-settings.md): Allow users to customize triggers, conditions, and actions for their automated marketing processes. - [Entry Rules](https://help.retainful.com/automations/automation-workflow-settings/entry-rules.md): Trigger Option for Entry - [Trigger Rules](https://help.retainful.com/automations/automation-workflow-settings/trigger-rules.md): Trigger rules and conditionn for user entry in to the automation - [Customer Rules](https://help.retainful.com/automations/automation-workflow-settings/customer-rules.md): Exit Rules help streamline workflows by automatically removing customers based on actions - [Exit Rules](https://help.retainful.com/automations/automation-workflow-settings/exit-rules.md) - [Block / Steps](https://help.retainful.com/automations/automation-workflow-settings/block-steps.md) - [Smart Sending](https://help.retainful.com/automations/smart-sending.md): Discover Smart Sending in Retainful, your solution for optimized email campaigns. - [Smart Delay](https://help.retainful.com/automations/smart-delay.md): Learn how Smart Sending in Retainful streamlines your email campaigns. - [Email Drag and Drop Editor](https://help.retainful.com/campaigns/using-drag-and-drop-editor.md): Learn how to use the drag and drop email editor in Retainful - [Save as Template](https://help.retainful.com/campaigns/save-as-template.md): Learn how to use the Save as a template feature in Retainful email editor - [Adding a store logo on your email template](https://help.retainful.com/campaigns/adding-a-store-logo-on-your-email-template.md): In this article, you will learn how to add your store logo in email templates. - [Adding a Coupon Block to Your Email Template](https://help.retainful.com/campaigns/adding-a-coupon-block-on-your-email-template.md): Learn how to add a coupon block in the abandoned cart recovery email template for WooCommerce - [Creating a Campaign](https://help.retainful.com/campaigns-1/creating-a-campaign.md): Learn about how to create and send email campaigns in Retainful. - [Add to Cart Popup](https://help.retainful.com/signup-forms/add-to-cart-popup.md): Learn about Add to Cart popups, their benefits, and how to set them up in Retainful to enhance your store's performance. - [Exit-Intent Popup](https://help.retainful.com/signup-forms/exit-intent-popup.md): Learn how to reduce cart abandonment and convert more visitors into customers with exit-intent popup. - [Welcome Popup](https://help.retainful.com/signup-forms/welcome-popup.md): Learn how welcome popup helps you to convert website visitors into registered users or customers - [Embed Form](https://help.retainful.com/signup-forms/embed-form.md): Learn how embed form helps you to convert website visitors into registered users or customers - [Enabling Signup Forms In Retainful Settings](https://help.retainful.com/signup-forms/enabling-signup-forms-in-retainful-settings.md): Learn how you can effortlessly create easy-to-use Sign-Up Forms and unlock the opportunities. - [Popup Editor](https://help.retainful.com/signup-forms/popup-editor.md): The Popup Editor lets you easily customize and design popups for your website, including text, images, and display rules. - [Popup Triggers](https://help.retainful.com/signup-forms/popup-triggers.md): Popup Triggers are events that make a popup appear, like adding an item to the cart or time spent on the page. - [Popup Targeting](https://help.retainful.com/signup-forms/popup-targeting.md): Customize Who Sees Your Popups with Targeting Rules - [Getting started with List & Segments](https://help.retainful.com/list-and-segments/getting-started-with-list-and-segments.md): Learn how to use List & Segments feature in Retainful. - [Creating a List](https://help.retainful.com/list-and-segments/creating-a-list.md): Learn how to create a listing using the List & Segments feature in Retainful. - [Creating a Segment](https://help.retainful.com/list-and-segments/creating-a-segment.md): Learn how to create a segment in the List & Segments feature in Retainful. - [What is a Contact](https://help.retainful.com/contacts/what-is-a-contact.md): Learn what a contact is in Retainful, how it is captured, and how it is managed in this guide. - [Import Contacts From Store](https://help.retainful.com/contacts/import-contacts-from-store.md): Learn How to import contacts from Store to Retainful. - [Import Contacts From CSV File](https://help.retainful.com/contacts/import-contacts-from-csv-file.md): Learn How to import contacts from CSV file to Retainful. - [Cart Activity](https://help.retainful.com/metrics-and-cart-activity/cart-activity.md): Learn how to track cart activities and view key metrics in your Retainful dashboard. - [Conversions](https://help.retainful.com/metrics-and-cart-activity/conversions.md): Learn how to check conversions in Retainful - [Automation Outbox](https://help.retainful.com/metrics-and-cart-activity/automation-outbox.md): Learn how to check sent emails in Retainful. - [Campaign Outbox](https://help.retainful.com/metrics-and-cart-activity/campaign-outbox.md): Learn how to check sent Campaign in Retainful. - [Invite Team Members](https://help.retainful.com/teams/invite-team-members.md): Learn how to invite your colleagues & teammates to join your Retainful account & collaborate. - [Retainful Settings](https://help.retainful.com/settings/retainful-settings.md): Learn how to configure the settings in the Retainful dashboard. - [General](https://help.retainful.com/settings/retainful-settings/general.md): This article walks you through about the general settings of the Retainful. - [Email](https://help.retainful.com/settings/retainful-settings/email.md): This article walks you through about the Retainful Email settings. - [Suppression List](https://help.retainful.com/settings/retainful-settings/suppression-list.md): This article walks you through the Retainful's Suppression list settings. - [UTM Parameters](https://help.retainful.com/settings/retainful-settings/utm-parameters.md): This article walks you through the Retainful's UTM Parameters. - [Retainful - WooCommerce Plugin Settings](https://help.retainful.com/settings/woocommerce-plugin-settings.md): Learn how to use the settings in your WooCommerce plugin - [MailChimp](https://help.retainful.com/integrations/mailchimp.md): In this article, we’ll see how to integrate MailChimp into Retainful. - [MailerLite](https://help.retainful.com/integrations/mailerlite.md): This article help you’ll show you how to integrate MailerLite into your Retainful account. - [Klaviyo](https://help.retainful.com/integrations/klaviyo.md): In this article, we’ll see how to integrate Klaviyo into Retainful. - [HubSpot](https://help.retainful.com/integrations/hubspot.md): HubSpot Integration with Retainful syncs customer data and automates marketing, enhancing retention and sales. - [Brevo (Formerly SendInBlue)](https://help.retainful.com/integrations/sendinblue.md): SendInblue is an all-in-one email marketing and automation platform designed to enhance customer engagement. - [Active Campaign](https://help.retainful.com/integrations/activecampaign.md): In this Help Doc, we’ll see how to integrate Active Campaign into Retainful. - [ConvertKit](https://help.retainful.com/integrations/convert-kit.md): In this article, we’ll show you how to integrate ConvertKit into your Retainful account - [Zapier](https://help.retainful.com/integrations/zapier.md): Learn how to integrate Retainful with Zapier to automate workflows and sync data. - [Migrate To Improved Integrations](https://help.retainful.com/integrations/migrate-to-improved-integrations.md): In this article, we guide you through the enhanced process of integration. - [Font Manager](https://help.retainful.com/content/font-manager.md) - [Media Library](https://help.retainful.com/content/media-library.md) - [Template Manager](https://help.retainful.com/content/template-manager.md) - [Global Content Block](https://help.retainful.com/content/global-content-block.md) - [Unsubscribe Page in Email Marketing](https://help.retainful.com/content/unsubscribe-page-in-email-marketing.md) - [Products](https://help.retainful.com/content/products.md) - [Untitled](https://help.retainful.com/content/untitled.md) - [Getting Started with SMS in Retainful](https://help.retainful.com/sms-automation/getting-started-with-sms-in-retainful.md) - [How to Set Up SMS Marketing in Retainful](https://help.retainful.com/sms-automation/how-to-set-up-sms-marketing-in-retainful.md): Retainful allows you to engage with your customers through personalized SMS campaigns. This guide walks you through setting up SMS in your account and configuring it within your automation workflows. - [Getting started with WhatsApp integration](https://help.retainful.com/whatsapp-automation/getting-started-with-whatsapp-integration.md) - [WhatsApp API integration with Retainful](https://help.retainful.com/whatsapp-automation/whatsapp-api-integration-with-retainful.md): Connect your WhatsApp Business account to Retainful to send automated messages, directly to customers. This guide shows the step-by-step integration flow. - [How to Set Up WhatsApp automation in Retainful](https://help.retainful.com/whatsapp-automation/how-to-set-up-whatsapp-automation-in-retainful.md) - [Using the Template Editor in Retainful](https://help.retainful.com/whatsapp-automation/using-the-template-editor-in-retainful.md): The Template Editor in Retainful allows you to design, customize, and submit WhatsApp message templates for Meta’s approval. These templates are required before you can send automated WhatsApp message - [Retainful Wallet: Complete Customer Guide](https://help.retainful.com/whatsapp-automation/retainful-wallet-complete-customer-guide.md): Retainful's Wallet lets you prepay and store funds, with charges auto-deducted—simplifying billing and preventing service interruptions. - [How to Insert Retainful's Shortcodes](https://help.retainful.com/how-tos/shortcodes-for-reference.md): Insert Retainful shortcodes directly into your pages or posts to display cart recovery, referral, or discount content seamlessly. - [How to Resolve Cart Recovery Emails Sent After Order Placement](https://help.retainful.com/how-tos/how-to-resolve-cart-recovery-emails-sent-after-order-placement.md): In this article, we provide a step-by-step guide to troubleshoot and resolve the issue of cart recovery emails being sent after an order has been placed. - [How to Create Dynamic Coupon Codes in Emails](https://help.retainful.com/how-tos/how-to-create-dynamic-coupon-codes-in-emails.md): In this article, we will learn how to create and use dynamic coupons in Retainful. - [How to check conversions](https://help.retainful.com/how-tos/how-to-check-abandoned-carts-and-recovered-carts.md): In this article, let us learn how to check the Abandoned Carts and Post Purchase conversion reports. - [How to ensure GDPR compliance - Marketing Consent](https://help.retainful.com/how-tos/gdpr-compliance.md): In this article, we will discuss marketing consent, a crucial aspect that involves obtaining explicit permission from customers to send them marketing communications. - [What Are Opt-In Settings and How Can You Configure Them?](https://help.retainful.com/how-tos/what-are-opt-in-settings-and-how-can-you-configure-them.md): In this article, we will explore the opt-in settings in Retainful, which determine how a customer’s consent is obtained before they are added to your email list. - [How to Manage Multiple Stores with Retainful](https://help.retainful.com/how-tos/managing-multiple-stores.md): Effortlessly manage multiple stores and streamline your email marketing campaigns with Retainful's tools. - [How Can You Improve Email Deliverability](https://help.retainful.com/how-tos/improving-email-deliverability.md): Learn how to improve email deliverability in Retainful - [Best Practices for Higher Deliverability & Engagement](https://help.retainful.com/how-tos/best-practices-for-higher-deliverability-and-engagement.md) - [Sending Domain](https://help.retainful.com/how-tos/sending-domain.md): This guide explains how to set up your store domain for sending emails. - [GoDaddy](https://help.retainful.com/how-tos/sending-domain/godaddy.md): Steps to Verify the sending Domain in GoDaddy - [Hostinger](https://help.retainful.com/how-tos/sending-domain/hostinger.md): Steps to Verify the sending Domain in GoDaddy - [Google & Yahoo Sender Requirements](https://help.retainful.com/how-tos/google-and-yahoo-sender-requirements.md): Learn how to be compliant with the recent Sender requirements from Google and Yahoo - [How Customer's Email Address is captured?](https://help.retainful.com/how-tos/how-customers-email-address-is-captured.md): Learn how Retainful captures the customer email address and the tools you can use to capture the email address early in checkout - [How Retainful Tracks Conversions with Coupon Codes?](https://help.retainful.com/how-tos/how-retainful-tracks-conversions-with-coupon-codes.md): Retainful tracks conversions by using dynamic coupon codes delivered via automated emails, monitoring their usage for repeat purchases, cart recovery, and referrals - [How to delete a Bounce-back email or a failed email address?](https://help.retainful.com/how-tos/how-to-delete-a-bounce-back-email-or-a-failed-email-address.md): To delete bounce-back or failed email addresses, identify them through your email platform’s bounce report. Remove or correct invalid addresses to ensure better email deliverability. - [How Was My Store Account Deleted?](https://help.retainful.com/how-tos/how-was-my-store-account-deleted.md): Learn why your store account may have been deleted and how to resolve it. - [How to insert coupon codes in automation emails?](https://help.retainful.com/how-tos/how-to-insert-coupon-codes-in-automation-emails.md): In this section, we get to know about how to add the coupon codes in email automation templates. - [How Can You Use Google Fonts in Retainful Email Templates?](https://help.retainful.com/how-tos/how-can-you-use-google-fonts-in-retainful-email-templates.md): This guide explains how to incorporate Google Fonts into your email templates in Retainful, ensuring your campaigns look visually appealing and professional. - [Fix: “WooCommerce plugin not installed” error](https://help.retainful.com/how-tos/fix-woocommerce-plugin-not-installed-error.md): If you're seeing the “WooCommerce plugin not installed” message even after installing the plugin, please follow the steps below. - [Getting started](https://help.retainful.com/developers/getting-started.md): Integrate your apps, plugins and extensions with Retainful using our simple, developer-friendly RESTful API - [Authentication](https://help.retainful.com/developers/authentication.md): Learn how to authenticate your app or integration with Retainful in order to use the API - [Contacts](https://help.retainful.com/developers/contacts.md): Learn how to send contacts to Retainful API - [Lists](https://help.retainful.com/developers/lists.md): Learn how to retrieve the lists from Retainful API --- # Agent Instructions This documentation is published with GitBook. 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